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How do I perform a reset on a STPSE via the software?

21/08/2026 | Last updated on 27 August 2026

There are multiple ways to access the user interface of the inverter. We show here the method using the SMA Energy App and the QR code on the inverter.

Step 1: the SMA Energy App

Take your SMA Energy App and click on 'My display area' at the bottom right

SMA Energy app - My display area

Step 2: QR code

Find the QR code on your inverter: here in the red circle

stpse-with-3-batteries-circle-around-qr-code

Step 3: open the scanner

Click on 'Quick access to devices' in the SMA Energy App. The phone usually asks if you want to give the app access to your camera: grant permission

QR code scanner in app

Step 4: Scan the QR code

Point the scanner at the QR code: now the login screen opens

QR code inverter

Step 5: Log in

Log in to the inverter in the user group 'Installer' with the password in the form 0+postal code+_zf

Login

Step 6: Click on device parameters

Go to settings and click on 'Device parameters'

device parameters

Step 7: Click on 'Device'

Click on 'Device'

Click on device

Step 8: Click on 'System'

Click on 'System'. Now a number of parameters open including 'Activate Device Restart'

click on system

Step 9: Click on 'Edit parameters'

Scroll back up and click on 'edit parameters'

click on edit parameters

Step 10: Activate the restart

Scroll back down and set the parameter 'Activate device restart' to 'Execute'

Set Activate restart to Execute

Step 11: Click on Save

Scroll back up and click on 'Save All'. This will initiate the restart of the inverter.

click on save

Step 12: Done

During the restart you will temporarily lose contact with the inverter. All lights on the inverter will go out and after some time all come back on. After a few minutes, only a constant green and blue LED will be lit on the inverter again. If all goes well, communication will also resume.