Service
If you have questions about your system or if for instance the on-line communication with your inverter isn't working properly, or if your system is displaying a failure, then Zonnefabriek is ready to help. You can reach us by e-mail on service@zonnefabriek.nl or by phone (during office hours) on 020-6766614 option 2: service.
To the support pageZonnefabriek can also assist you in claiming back the VAT (Value Added Tax) on your solar panel system
Claiming back the VATDon't hesitate to call us if you want to make an appointment, if you have questions about an offer, or about how your system works.
ContactFind all information about your rights as a consumer and the warranties on your installation and products
WarrantiesHealth check for solar panels
Zonnefabriek prides itself on our high level of service. That's why we have launched our Health check for solar panels, which we call the APK (or: MOT in English) because it is similar to a roadworthiness test for cars. Especially for older PV systems that don't have the option to be monitored on-line, it's a good idea to have one of our experts check the entire system and make sure everything is working as it should and that the yield is as it should be. A health check consists of a full inspection of the system according to the official NTA8013 guidelines. We'll use an infrared imaging camera to localize any hotspots. Small repairs will be carried out on the spot if possible. We also offer this service for systems built by other installers. Are you interested in an APK health check for your system? Send us an e-mail on service@zonnefabriek.nl for more information.